Masters corporate training in business image, personal and professional presence, grooming, business protocol and communication skills. Special focus and ability in training customer service in the retail sector.
Founding VP Education of AICI, Malaysia (2010-2012), President Elect , AICI Malaysia (2012-2014)
Panel of Global International Image Speakers at AICI, Vancouver, Canada, May 2010. Panel of International Speakers at Malaysia 10, Business Network International World Conference, July 2010.
Graduated from London Image Institute and Academy of Masters Mastery. Personally coached by world-renowned Lynne Henderson Marks and Christina Ong, both Certified Image Masters in association with AICI (Association of Image Consultants International, USA). Attained Advance Color Training from Karen Brunger AICI, CIP, Fashion and Style with Ferial Youakim AICI, CIP and more recently Style Masterclass with world renown Carla Mathis, another great image master of AICI, Body Beautiful, USA.
With over 20 years of experience as a well known international branding expert and corporate trainer in the beauty industry and fashion industry, Josephine has worked with Chanel, Elizabeth Arden, Lancome and Sisley with key responsibilities of its in-house trainings as well as its image grooming and etiquette of the Brand’s sales & service staff . At Chanel, she has acquired a strong sense of luxury fashion style and was the key facilitator of its Corporate Orientation Programs. At Elizabeth Arden, Josephine had designed and implemented its company’s dress code and the Brand’s corporate uniform for its beauty consultants.
Corporate Clients include fashion and luxury brands such as Bluebell Malaysia, Burts Bees, Rodial, Mary Kay. Premier Banking Institutions : OCBC, RHB, CIMB, UOB, Standard Chartered, Other large corporations include Abex Medical, International Medical University, University Malaya, MRCB Technologies, Great Eastern Life, Kornferry , Axiata, Celcom, International, SME Corp, Kim Gary, KLCC Convention Centre, Panel of Trainer of Prudential Assurance Malaysia Berhad, Taylors Campus amongst others.
Successfully courted the media and established excellent editorial support and coverage from various leading magazines and newspapers in Malaysia (Harpers Bazaar, Style, Glam, Cittabella, The Star, New Strait Times etc.).
Well skilled in the aspects of make-up techniques, technical skincare knowledge, and facial protocols. She is a graduate of several industry and professional development programs: Matrise De La Lumiere, Et De La Couleur of Chanel, 7 Habits of Effective People by Franklin Covey, Situational Leadership Skills by Ken Blanchard, and Image Works Asia training in Hong Kong.